TeleChoice Critical Information Summaries

Monetary values, prices, allowances, and call rates listed in these CIS documents are GST inclusive unless specified otherwise.

New phone plans

01. HRO handset plan - 24 months (pdf)

Pre-owned handset plans

01. Pre-owned handset plan - 12 months (pdf)

NBN plans

01. No VoIP - critical information (pdf)

02. With VoIP - critical information (pdf)

03. Key facts sheet (pdf)

March 2022 - month to month plans

01. March 2022 month to month plans (pdf)

Need support? We're here to help

Need support or have a question? Our friendly team is available to help. You can contact us via phone, submitting an online form, or live chat. See below for the best way to contact us for your type of query

Sales & SIM Activation

Call: 1300 835 324 (press option 2)

Monday – Friday 9am to 8pm AEST
Saturday 9am to 6pm AEST

Customer service & mobile support

Call: 1300 835 324 (press option 1, then option 1)

Monday – Friday: 9am to 8pm AEST
Saturday – Sunday: 9am to 6pm AEST

Calling from overseas: +61 2 8069 2638 [Toll free when calling from your TeleChoice mobile. If you’re calling from another service, roaming charges apply]

Live chat: Speak with us via Live chat.

Email: support@telechoice.com.au

NBN technical support

Call: 1300 835 324 (option 4, then option 2)