What does a Dedicated Account Manager mean?

At TeleChoice when you have a 10+ account meaning 10 or more services on an account, you will be nominated an Australian Based business account manager that you can contact directly without having to go through a call centre for a more personal relationship. Our Australian based Business Managers can be contacted on their mobile phones and if they miss your call, will call you back within 2 hours on the same day if contacted before 4pm EST. They would be your ONE point of contact for all your account needs meaning you don’t have to go from department to department should an issue arise. Its an intimate relationship as they get to know you, your account and service needs to assist more easily, effectively and efficiently.

From the feedback from our clients this service alone is priceless!