There has been an overall increase in the cost of supplying Telecommunication services to our customers over the past year, largely due to the rising costs of wholesale telecommunication services. There have also been some increases in network costs, market charges, and increases to our own retail costs primarily due to inflation.
Our mobile plans include an annual price review and may increase by the Consumer Price Index (also known as CPI) in July each year.
If we increase our prices in line with CPI, we’ll notify existing customers. For customers who sign up for a new plan after an annual price rise takes effect, the plan pricing will include that year’s price increase.
We know that price rises can be hard and it’s not a decision we take lightly. That’s why we want to be upfront about our plan pricing, so you know what to expect and when.
This year, following our review, we’ve decided to increase our mobile and data plans in line with CPI, rounded to the nearest dollar.
The new prices are effective from 1 November 2023
CPI is the rate of inflation and is calculated annually by collecting prices for goods and services that households buy. It is measured as the rate of change of those prices, which typically rise over time.
We’ll use the CPI rate released by Australian Bureau of Statistics (ABS) for the 12 months to the March quarter and any increase will be rounded to the nearest dollar.
We review our mobile and data plan prices annually and may increase the prices of our plans in July, in line with CPI.
This year, following our review, we’ve decided to increase our mobile and data plans in line with CPI, rounded to the nearest dollar.
The new prices are effective from 1 November 2023.
We want to be upfront about when and how we review our mobile plan pricing each year, so you know what to expect and when. It’s why we’re reviewing prices every year and have indicated that we may change the price in July each year in line with CPI. We may decide in any given year that it is not the right environment to increase prices.
TeleChoice uses parts of Telstra’s 5G, 4G and 3G mobile networks. The service provides 5G coverage reaching at least 75% of the Australian population. The Telstra Wholesale mobile coverage area footprint reaches more than 98.8% of the Australian population and covers more than 1.6 million square kilometres of the Australian landmass.
Yes, new and existing customers can transfer existing numbers. No need to fret about getting a new one, when you can keep your existing mobile number.
Data Banking stores up any remaining and/or unused data allowance included in your plan so you can use it when you need it the most.
All our plans included unlimited International SMS
Our plans with unlimited international calling can be used to call 20 selected countries only: Bangladesh, Brazil, Canada, China, Columbia, Denmark, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Thailand, United Kingdom, USA, Vietnam, and Greece.
1) Login as per normal, enter your mobile or account number & your account password
2) An email and/or SMS will be sent to you with a 6-digit code, the email will come from no-reply@telechoice.com.au and here is its format:
3) Enter the code you received before the 5-minute counter is finished (located under the ‘Verify’ Button)
4) If the 5-minute counter runs out, you will have the option to resend the code
For full terms and conditions on the plans please refer to the terms and conditions on the relevant plan pages. Prices listed above do not include call packs, add-ons or extra equipment unless explicitly stated.
Customers who purchase a TeleChoice NBN plan, are eligible for a 10% discount off a maximum of four TeleChoice month to month SIM only plans.
If more than four month to month SIM only plans are puchased, the discount applies to the lowest four TeleChoice month to month SIM only plans.
Your discount will be applied from your next bill moving forward, after your TeleChoice NBN service has been activated.
If you already have an existing TeleChoice month to month SIM only plan, your discount will be applied from your next bill moving forward, after your TeleChoice NBN service had been activated.
If a customer cancels their TeleChoice NBN plan, then the 10% discount on their TeleChoice month to month SIM only plan ceases.
^Our Fair Use Policy applies to all UNLIMITED Plans and unlimited components of plans. Use which is not permitted by our Fair Use Policy is not included in your monthly call allowance or the relevant component of the plan. You may view the terms of our Fair Use Policy here
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